Health Promoter & Patient Navigation Training
- Introduction
- "I Speak" Cards
Building on the results of the Consumer Health Education project (described below), PALS for Health and its ALAS para tu Salud project partnered with Alice Chen, MD and Doreena Wong, JD, to develop a train the trainers for health promoters (promotoras) and patient navigators. Funded by an Office of Minority Health Bilingual Bicultural Service Demonstration Grant, this training provides an overview of the United States medical system, the importance of accurate health care communication, interpreter roles and why family and friends should not be used as interpreters, how to effectively use trained interpreters, and Title VI of the Civil Rights Act of 1964. Upon completion of the half-day training, health promoters and patient navigators will have the capacity to train their limited English proficient (LEP) community members in a group or one-on-one setting.
The translated "I Speak" card with a brief appointment preparation checklist will be also be shared with training participants for distribution to LEP persons.
- Cantonese "I Speak" card with Appointment Preparation Checklist
- Korean "I Speak" card with Appointment Preparation Checklist
- Mandarin "I Speak" card with Appointment Preparation Checklist
- Spanish "I Speak" card with Appointment Preparation Checklist
- Thai "I Speak" card with Appointment Preparation Checklist
Our community partners include Visión y Compromiso, MEND (Meet Each Need with Dignity) Clinic, and Partnered for Progress. If you have any questions about this health promoter and patient navigator training project or this version of the "I Speak" card, please call Mireya Muñoz at 213.627.4850.
